Shipping & Returns

Shipping-UK

We currently ship only within the UK from this website.

Orders are shipped via Royal Mail Tracked 48.

Estimated delivery time: 1-4 working days from dispatch
Postage cost: £3.99 Flat Rate

Please note: Delivery times are estimates and may vary due to postal delays.

Dispatch Times: Orders are usually dispatched within 1-3 working days.

Stock Availability Notice:

Our stock comes from a range of trusted trade suppliers, so items may occasionally sell out. We do our best to keep all listings up to date.

If an item is unavailable when you order, we’ll contact you promptly. You can choose a full refund, an alternative item if available, or wait for restocking if the item will be coming back.

Returns & Refunds

If you wish to return an item due to a change of mind, please contact us first. We will provide you with a return reference number and the correct return address from our supplier, which you must use when sending the item back.

Items must be returned in their original condition and suitably packaged to protect them during transit.

Return postage is at the customer’s cost. We recommend using a tracked service and keeping proof of postage, as we cannot be responsible for items lost in transit.

All returns must be made within 14 days of receiving your order. Once we receive your returned item in good condition, we will process your refund promptly.

Damaged or Faulty Items

If an item arrives broken or faulty, you usually do not need to return it, as this can incur unnecessary costs. Please email us with your order number and include photos of the damaged or faulty item.

Once we assess the issue, we will either: